We accept all major credit cards / net banking including visa, master card, american express, or you may pay by a demand draft in advance or money order and we dispatch goods within 1-3 working days. Sometimes the goods are to be procured from outside sources, and in this case the dispatch may take 3-4 days longer than usual.
After the successful payment, you can contact our correspondence department i.e 120-2653299, 120-2653422 to choose your delivery mode, If you choose "Courier" as your delivery mode, the order may reach you within 2-3 days after dispatch. However, for bulky/heavy books we use "Surface Courier" which takes longer. If you select "Registered Post" or "VPP" mode, the delivery is by Indian Postal Department, and may take 5-10 days to reach the destination.
Usually the postal department and various courier companies are very efficient in timely delivery, but sometimes it takes longer than usual due to various regional or internal factors. This is our responsibility to provide the customer the courier AWB number or the postal department's receipt number.
Our site uses an order form for visitors to request information, products, and services. We request customer's contact information (name, address, and email address) and financial information (payment information to make purchases) . Contact information from the order form is used to ship orders to customers. The customer's contact information is used to contact the customer when necessary. Financial information that is collected is used to bill the customer for products and services.
The web site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128-bit SSL encryption to protect your financial information.
Refund / Cancellation Policies
Returns and exchanges of items ordered online may be done in the store within the specified period allowed (48 business hours from date received)
Returns may also be mailed to : firstname.lastname@example.org
Any claims or problems must be reported within 3 business days of delivery
Refunds are not final until approved by a Correspondence Department Manager
To cancel your order, please contact our Correspondence Department within 24 business hours from the successful payment
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The use of our website is at your sole risk and you assume full responsibility for any costs Associated with your use of our website. We will not be liable for any damages of any kind Related to the use of our website.